General Information

1/23/2008

Return Fees	All non-custom items on our web site can be returned . . .and there are NO RESTOCKING FEES!
QUANTITY LIMITS	In order to offer a return policy with no fees, we must limit orders to no more than 4 items. Please understand, this DOES NOT mean you must order 4 items, it means you can order no more than 4 in one order. Please feel free to place as many orders as you like, but due to the fragile nature of our merchandise we will not ship more than 4 items (veil clips and storage bags do not count) in one package. Exception: When ordering multiple pieces of the same item (ie: 6 sets of earrings for a bridal party), they will only count as 1 item in the 4 item total.
REFUSED SHIPMENTS	DO NOT refuse a shipment for any reason. All items are carefully packed, even if the outer box appears crushed. If you refuse the shipment, we will NOT refund your shipping charges! If your order arrives damaged, you must contact VeilShop.com at info@veilshop.com, or 866-419-7482, and save all of the shipping material. DO NOT send back damaged items until you speak with us first—we will not refund your shipping charges if we have not been in contact with you prior to the return!!!
WARRANTIES	Because these items can be easily damaged repeated handling there are no warranties that apply for any reason beyond the first 7 days of receipt.